Shipping policies and information
To receive a shipping quotation, add the relevant parts to the cart and select checkout. On first page of the checkout page a shipping calculator is made available.
Australian orders
The average time from order being made until dispatch is 1 to 3 working days unless otherwise noted. To estimate the likely delivery date add this processing period to the approximate shipping times as shown below.
Australian metro area – Express: 1-2 days
Australian metro area – Standard: 2 to 6 days
International orders
Both of these international post options have tracking. The express requires signature on delivery unless overruled by a countries restrictions.
The estimated delivery times as well as additional information relevant for each country can be found using this link.
Part warranty / Liability
There is a warranty for all of the goods sold on this website. This however only covers the parts them self and it does not cover any liability of other components on the vehicle / engine / gearbox that they may used with nor any labour time / costs involved.
Damaged goods
Despite how comprehensively all goods are packed there have been some very rare reports of parcels arriving with damage to one of the parts inside. Should this happen then keep everything (cardboard parcel + other packaging) and contact us before taking any other action. When doing so please include pictures of the damaged part as well as pictures of showing the external damage to the the cardboard parcel itself. We may require that the customer contact their local postage handler to fill out a damage report form and send it back to us.
Refund Policy
Any delivered goods that are mistakenly of a different type than the type ordered can be returned and refunded their parts price. All other goods to be returned are judged on a case to case basis, please contact us before any return.
If there is any problem with the parts or the items supplied in the order- for example any components missing then please contact us and we will do our best to rectify the issue.